# Frequently Asked Questions

This page collects the most common questions and solutions that users encounter. If you encounter difficulties while using OMate, please check the following content first.

# API-Related Issues

# Application Cannot Connect to API

Problem: After configuring the API, the application cannot connect or displays errors.

Solution:

1. Check if your API key is entered correctly, with no extra spaces
2. Confirm that the API base URL is correct
3. Check if your network connection is normal
4. Verify that the selected model is available for your account
5. If using a proxy, ensure the proxy settings are correct

# API Request Failed

Problem: "API request failed" error appears when sending messages.

Solution:

1. Check if your API account has sufficient balance
2. Confirm that your API account has not reached usage limits
3. Try reducing message length, as it may exceed token limits
4. Check if the network connection is stable
5. Try using a different API configuration